Terms and Conditions

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Terms & Conditions
 
I. Payment is due on the day of treatment unless previously arranged.
II. Any overdue amounts will be sent to a debt collection agency, you will be held accountable for any charges/fees this may incur.
III. A fee may be charged for late cancellations or missed appointments (at the discretion of Pearl of Ahuriri)
 
Cancellations
While we prefer 24 hours notice of a cancellation, we understand that things crop up last minute. Even if we have 15 minutes notice we are able to offer the time to someone on our waitlist.
 
Failure to Attend
Again we understand that things can go awry and we have no problem if there are extenuating circumstances. If a first appointment is made and not attended without good reason, we reserve the right to refuse a second appointment. For existing patients we will offer another appointment. When appointments are failed it frequently means that a patient in pain is left waiting when they could have been seen.
We have a very efficient computer system which automatically contacts the next wait-listed patient when an appointment becomes available.

Failure to attend is easily avoidable, due to the multiple contact methods we have available – including an SMS which is sent out to patients the day before their appointment. We encourage our patients to review whether they are still able to attend, and respond either confirming or cancelling their appointment.
 
HEALTH & SAFETY
We operate in accordance with the rules and regulations set out by the Dental Council of New Zealand and New Zealand Dental Association.
Your treatment will be provided in a timely, safe, and caring manner.
In return, we reserve the right to refuse ongoing treatment to patients who do not treat our staff with the respect and courtesy they deserve. Complying with health and safety regulations – particularly those that pertain to mental health.
 
WINZ Patient Information
WINZ quotes incur a $85 consultation fee.
If you choose to get your treatment carried out at another practice, this fee will not be covered by WINZ and instead will be charged to your account.
If WINZ doesn’t cover the costs of your treatment, this will also be charged to your account

Terms & Conditions
 
I. Payment is due on the day of treatment unless previously arranged.
II. Any overdue amounts will be sent to a debt collection agency, you will be held accountable for any charges/fees this may incur.
III. A fee may be charged for late cancellations or missed appointments (at the discretion of Pearl of Ahuriri)
 
Cancellations
While we prefer 24 hours notice of a cancellation, we understand that things crop up last minute. Even if we have 15 minutes notice we are able to offer the time to someone on our waitlist.
 
Failure to Attend
Again we understand that things can go awry and we have no problem if there are extenuating circumstances. If a first appointment is made and not attended without good reason, we reserve the right to refuse a second appointment. For existing patients we will offer another appointment. When appointments are failed it frequently means that a patient in pain is left waiting when they could have been seen.
We have a very efficient computer system which automatically contacts the next wait-listed patient when an appointment becomes available.

Failure to attend is easily avoidable, due to the multiple contact methods we have available – including an SMS which is sent out to patients the day before their appointment. We encourage our patients to review whether they are still able to attend, and respond either confirming or cancelling their appointment.
 
HEALTH & SAFETY
We operate in accordance with the rules and regulations set out by the Dental Council of New Zealand and New Zealand Dental Association.
Your treatment will be provided in a timely, safe, and caring manner.
In return, we reserve the right to refuse ongoing treatment to patients who do not treat our staff with the respect and courtesy they deserve. Complying with health and safety regulations – particularly those that pertain to mental health.
 
WINZ Patient Information
WINZ quotes incur a $85 consultation fee.
If you choose to get your treatment carried out at another practice, this fee will not be covered by WINZ and instead will be charged to your account.
If WINZ doesn’t cover the costs of your treatment, this will also be charged to your account

Terms & Conditions
 
I. Payment is due on the day of treatment unless previously arranged.
II. Any overdue amounts will be sent to a debt collection agency, you will be held accountable for any charges/fees this may incur.
III. A fee may be charged for late cancellations or missed appointments (at the discretion of Pearl of Ahuriri)
 
Cancellations
While we prefer 24 hours notice of a cancellation, we understand that things crop up last minute. Even if we have 15 minutes notice we are able to offer the time to someone on our waitlist.
 
Failure to Attend
Again we understand that things can go awry and we have no problem if there are extenuating circumstances. If a first appointment is made and not attended without good reason, we reserve the right to refuse a second appointment. For existing patients we will offer another appointment. When appointments are failed it frequently means that a patient in pain is left waiting when they could have been seen.
We have a very efficient computer system which automatically contacts the next wait-listed patient when an appointment becomes available.

Failure to attend is easily avoidable, due to the multiple contact methods we have available – including an SMS which is sent out to patients the day before their appointment. We encourage our patients to review whether they are still able to attend, and respond either confirming or cancelling their appointment.
 
HEALTH & SAFETY
We operate in accordance with the rules and regulations set out by the Dental Council of New Zealand and New Zealand Dental Association.
Your treatment will be provided in a timely, safe, and caring manner.
In return, we reserve the right to refuse ongoing treatment to patients who do not treat our staff with the respect and courtesy they deserve. Complying with health and safety regulations – particularly those that pertain to mental health.
 
WINZ Patient Information
WINZ quotes incur a $85 consultation fee.
If you choose to get your treatment carried out at another practice, this fee will not be covered by WINZ and instead will be charged to your account.
If WINZ doesn’t cover the costs of your treatment, this will also be charged to your account

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